k9 closet- style, comfort & quality...guaranteed!

K9 Closet Return Policy

Return Policy
Each collar at k9 closet is handmade to order. This is why we have our fun, completely customizable ordering process. You are able to pick your fabric, width, size and even hardware color and a custom name if you prefer! Due to this unique process we are unable to offer returns or exchanges. Once we prepare a collar to your exact specifications we are unable to resell it. K9 Closet will no longer be responsible for incorrect measuring or width selection and will not rework collars.

The best part of k9 closet is ordering a collar that is specifically made for your pet, we want them to stand out, be unique! But this also means it is your responsibility to measure correctly.

If you have any questions or need help please know, we are here for you! Send us an email, give us a call, send a live chat! Please do not second guess yourself, let us help! The last thing we want is for you to be disappointed in your selection!

816-237-1171

Heidi@k9closet.com

Or send us a live chat via the chat on the home page.